Our Process
Book an Appointment
When you call with an inquiry via phone, email, social media or online chat, we place your details in our information system and start preparing for your appointment. We ask your cleaning needs so we can better understand the scope of work and identify the specific areas that might need attention during the inspection. We also arrange for necessary permits to access your facility.
Site Inspection
Our team manually inspects your facility and lodge detailed notes and pictures in their Mobile. Your inspection results are fed into our information system to generate a detailed report and prepare a quotation for the service.
Planning & Schedule
Once you approve the quotation, we swing into action with detailed documentation and planning.
Preparation & Cleaning
Once at your location, we prepare for the service. We access and clean your place with specialized tools used to access every nook and cranny.
Completion Report & Feedback
Our detailed report indicates the work done and includes before and after pictures. Then, we ask you to rate our teams on a five-point scale. Leave a compliment or register a concern. Our Quality Assurance department also follows up to get your feedback and ensure you are satisfied with our service.