When you access this website, you are in fact in agreement to the Terms and Conditions that govern its use. You will also be in agreement to all the applicable laws and regulation, and furthermore, be responsible for the compliance with any applicable laws. If you do not agree with the laws and regulations that govern the site usage, then you are prohibited from accessing the website. New plus point Building Cleaning Services LLC maintains the https://pluspoint.ae Website. The materials contained in the site are the property of Pluspoint and subject to copyright and trademark.

User License

User is responsible for maintaining the confidentiality of his account. The permission is granted to download temporarily the single copy of the materials (information or software) that are found in the website if you want to use it for personal or non-commercial viewing. This is merely a grant of license, and not a title transfer, therefore you are not allowed to:

• To copy or modify the content
• Use it for any commercial purpose of public display
• Use it to reverse engineer the software contained on the web site
• To remove copyright or proprietary notations
• To transfer the materials to someone else.
• If you are guilty violating any of these restrictions, your license will be terminated and at any time. When termination occurs, you are obliged to delete any of the downloaded materials that you have.
• We will not trade with or provide any services to OFAC and sanctioned countries
• User is responsible for maintaining the confidentiality of his account

Disclaimer

We do not make any warranties – whether expressed or implied, and hereby disclaims as well as negates all warranties. We do not warrant any representation concerning the results and their accuracies and the reliability of the materials used.

Limitations

In no event are we liable for damages which arise due to the inability to use the materials that is contained in the website.

Revision

Materials that appear on the website that is technical, typographical, or photographic might be subject to errors. We may make changed to the materials inside the website without prior notice, although we do not make any commitment to update them.

Links

We have not reviewed any of the sites which are linked to the website and we do not claim responsibility for any of the contents.

Site Terms of Use

We may revise the terms of use without any prior notice. When you use this website, you are bound by the terms and use that are currently in place.

Law

Any claim related to the Pluspoint website is governable only by the laws of Dubai, UAE.

United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.

Dispute/Claim

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Country of Domicile

United Arab of Emirates is our country of domicile.

Age Restriction

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

Information Transfer

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

Copy of Transaction

The cardholder must retain a copy of transaction records and Merchant policies and rules.

Online Payments

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies). Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Refund Policy

In case of cancellation, we will refund the money if the customer cancels before 48 hours. In case of a complaint, there will not be any refund but we can provide a recleaning. If you're not happy with our service for any reason, inform our office by email. A manager will promptly review your complaint issues. He will do everything possible to ensure it is fully resolved, including the possibility of a full refund or free re-cleaning.

Cancellation Policy

Cancellation is 48 hours before the service. And it should be through an email to info@pluspoint.ae. You should include the booking and contact details. We don't allow cancellation after the service start time and the money is not refundable. Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 10-45days for the refund transfer to complete.